terms and conditions

General

These are the General Terms and Conditions of Stylescout (‘Stylescout.nl’). Registered at the Chamber of Commerce in Amsterdam under the name Stylescout number 51007021 and VAT number NL 135233431 B02. Stylescout is located at Ruysdaelkade 125 III 1072 AP Amsterdam. Email of our Customer Service is info@stylescout.nl.

All offers, orders and agreements of Stylescout are subject to these General Terms and Conditions, unless Stylescout agrees in writing to other conditions. Agreed departures from the conditions shall not entitle the customer to any rights in respect of future transactions.

The acceptance of an offer or placement of an order means that you accept these conditions. Departures from the provisions of these conditions are only possible if laid down in writing, in which case the other provisions shall continue to apply in full.

Stylescout reserves the right to revise these Terms and Conditions. Users are responsible for keeping themselves updated with such changes.

Agreements and Offers

Stylescout shall only establish an agreement after acceptance of your order. Stylescout is entitled to refuse orders or to attach certain conditions to the delivery, unless specifically determined otherwise. In the event of not accepting an order, Stylescout shall provide notice to that effect within two (2) business days of the order’s receipt. The consequences of mistakes and errors made by the buyer shall be borne entirely by the buyer. If you wish to cancel the order, you can send an e-mail message to our Customer Service.

Stylescout is entitled to use third parties in processing your order(s).

Offers from Stylescout are non-binding. Stylescout reserves the right to change prices, especially when necessary based on (legal) requirements.

Prices

The listed prices are quoted in local currencies (EUR, GBP) for the products and services and are including local VAT unless otherwise specified, but do not include shipping costs. The total price listed on the order list and on the electronic order form does include shipping costs.

Prices are subject to change at any time. Changes in prices do not affect the sum payable in a concluded sale and purchase agreement as confirmed by Stylescout by e-mail. Although all information regarding prices, specifications, etc. is placed on the website with the utmost care, Stylescout cannot guarantee its accuracy. Stylescout shall not be bound to deliver any orders that were placed because of incorrect information that was displayed on the website.

Payment

Immediately after placing an order, you will receive confirmation by e-mail stating the goods ordered, the delivery details and the total cost. Full payment shall always be made in advance: immediately and online by credit card or by iDEAL.

We collaborate with Ice pay, a Dutch company for online payment solutions. All transactions are encrypted and 100% secured. Payment details are sent via an SSL (Secured Sockets Layer) connection, as internationally recommended for sending data securely over the Internet. Stylescout shall not be liable for any misuse of this data by third parties.

Complaints Policy
We welcome any remarks about our service, so that we can improve what we are doing. If you have reason to complain about our service, please email to our Customer Service stating clearly that you are making a complaint. Our aim is either giving responds to your complaint within a few working days or where necessary resolving the problem.
Colors
Photographs and colors in the website may differ from the items’ actual colors. This depends partly on the color settings of your computer and monitor.
Liability
Liability of Stylescout, its employees and the products of Stylescout for all damages of any kind, directly or indirectly, including loss of profits, consequential damage to movable or immovable property or to any person, is specifically excluded. Stylescout cannot be held liable for damage caused by the implementation of the agreement by third parties. Stylescout accepts no liability for any damage arising from the use of Stylescout’s products. Stylescout’s liability towards the purchaser shall be limited to the amount of the invoice that the purchaser under the agreement relating to Stylescout is due. Unless there might be proof of intent or gross negligence of Stylescout, Stylescout isn’t liable for misunderstandings, mutilations, delays or not properly conveyed orders and notices as a result of the use of the Internet or any other means of communication in the communication between client and Stylescout, or between Stylescout and third parties, as it relates to the relationship between you and Stylescout.
Force Majeure
In cases of Force Majeure, Stylescout shall be entitled, at its opinion, to defer the execution of your order or terminate the agreement without judicial intervention, by notifying you in writing to that effect and without Stylescout being obliged to any compensation, unless this would be unacceptable in the given circumstances, according to the criteria of reasonableness and fairness. Force majeure means any shortcoming that cannot be attributed to Stylescout because it cannot be blamed and is not accountable pursuant to law, juristic acts, or common opinion. Under such circumstances, Stylescout will do everything to solve the matter for the customer as soon and entirely as possible.
Privacy
Stylescout respects your privacy. All personal data disclosed to Stylescout will only be used for completing the order and will never be made available to third parties. Stylescout does not receive or store any credit card information on its computers and websites.